What is COSHH and why does it matter for cleaning supplies?

COSHH stands for Control of Substances Hazardous to Health. It’s a set of UK regulations that require employers to manage the risks associated with hazardous substances — including many cleaning chemicals. This means identifying harmful products, assessing risks, and training staff on safe handling and storage. In Birmingham, local authorities and the HSE enforce COSHH rules, especially in sectors like hospitality, education and healthcare. COSHH applies to bleaches, disinfectants, degreasers and any product marked with hazard symbols. Businesses must keep Safety Data Sheets (SDS), carry out COSHH assessments and provide appropriate PPE. Following COSHH helps prevent accidents, protects staff health and avoids legal penalties for non-compliance.

How do I know if a product is hazardous?

Check the label and packaging. Hazardous cleaning products will display warning symbols — such as irritant, corrosive, flammable or harmful to the environment. The product’s Safety Data Sheet (SDS) will also list its hazards, handling precautions and first aid advice. In Birmingham, businesses are expected to be familiar with this information and include it in COSHH assessments. Products like bleach, strong descalers, oven cleaners or concentrated disinfectants often fall under COSHH regulations. If in doubt, ask your supplier for clarification. Identifying a product’s risks early helps you provide the right PPE, storage and training — all of which are vital for protecting your team and staying compliant.

Do I need to keep COSHH safety data sheets on site?

Yes, if you use hazardous substances — and that includes many cleaning products — you must keep Safety Data Sheets (SDS) on site. These documents outline the product’s contents, hazards, handling instructions, PPE requirements, and emergency advice. SDS must be accessible to staff, updated regularly, and kept near where chemicals are stored or used. In Birmingham, inspectors often ask to see SDS during audits or after an incident. Keep printed copies in a COSHH folder or use a secure digital system that staff can access easily. Having SDS on hand not only helps with compliance but ensures you can respond quickly in case of a spill or accident.

What training should staff have for handling cleaning chemicals?

Staff must be trained to understand the risks of cleaning chemicals, how to use them safely, and what to do in an emergency. This includes reading labels, using PPE, avoiding mixing incompatible products, and following dilution instructions. Training should also cover first aid and spill response. In Birmingham, many employers provide COSHH awareness training for cleaners and facilities staff. This can be delivered in person or online, with practical demonstrations for high-risk tasks. Regular refresher training helps maintain standards and shows you’re taking your responsibilities seriously. Proper training reduces accidents, improves confidence and ensures chemicals are used correctly and efficiently.

How should I label cleaning product containers?

All cleaning products must be clearly labelled — especially if you decant them into spray bottles or smaller containers. Labels should include the product name, hazard symbols, dilution rate (if applicable), and safety warnings. Never use unlabelled bottles, even for common products like disinfectant or glass cleaner. In Birmingham, businesses have faced enforcement action for failing to label cleaning solutions correctly. Use waterproof labels and check them regularly for fading or damage. Pre-printed labels are available for most commercial products, or your supplier may provide them with your order. Clear labelling is not just a legal requirement — it protects your team from misuse or accidental exposure.

Where should hazardous cleaning products be stored?

Store hazardous products in a well-ventilated, secure cupboard or storage room, away from food, staff areas and unauthorised access. Use COSHH cabinets if possible — these are lockable, chemical-resistant and marked with appropriate warning signs. Products must be kept in original containers wherever possible, or clearly labelled if decanted. In Birmingham, shared buildings often have designated cleaning cupboards on each floor — these must be managed carefully to avoid cross-contamination or unsafe stacking. Never store flammable products near heat sources, and keep incompatible substances (like bleach and acids) separate. Safe storage reduces the risk of spills, fumes and accidental misuse in busy environments.

Can I decant cleaning products into smaller bottles safely?

Yes, but you must do it correctly. Only trained staff should decant chemicals, using PPE such as gloves and eye protection where required. The smaller bottle must be clearly labelled with the product name, dilution ratio, hazard symbols and safety information. Never decant into bottles used for drinks or food — this is a serious safety risk. In Birmingham, businesses have been fined for decanting into unmarked or inappropriate containers. Use funnel systems or pump dispensers to minimise splashes. Keep a record of what’s been decanted and ensure staff understand how to use the new container safely. Done properly, decanting can save time and reduce waste while still staying compliant.

What should I do if a staff member is exposed to chemicals?

Act immediately. Follow the first aid guidance on the product’s Safety Data Sheet (SDS) — this may involve flushing eyes or skin with water, moving the person to fresh air, or seeking medical help. Always provide the SDS to any paramedics or doctors treating the person. In Birmingham, all workplaces using chemicals must have trained first aiders and accessible washing facilities. Report serious incidents under RIDDOR if required. Afterwards, review your training and procedures — was PPE worn? Was the product stored or handled correctly? Learning from the event helps prevent it happening again. Keep a clear record of the incident and any changes made as a result.

How do I carry out a COSHH risk assessment for my business?

Start by identifying all the hazardous substances your business uses — this includes cleaning sprays, bleaches, degreasers, and anything with a warning symbol. Review each product’s Safety Data Sheet (SDS) and assess:

  • Who is exposed

  • How exposure occurs

  • What controls are in place

  • Whether PPE is required

  • Emergency measures

Document your findings in a COSHH risk assessment and review it at least annually or after changes. In Birmingham, many suppliers offer free templates or advice for COSHH documentation. Share your assessments with staff, include them in training, and keep them with your SDS records. A clear, well-written COSHH assessment is essential for legal compliance and everyday workplace safety.

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